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NO STRESS OFFER

NO STRESS OFFER

GENERAL CONDITIONS OF THE OFFER

 

 The "NO STRESS" offer is valid for any reservation made between the opening date of the campsite and 31/07/2020, whatever the length of stay, for any reservation made between 21/05/2020 and  25/07/2020.  The Offer is applicable subject to the availability, not retrospective and cannot be combined with all other current commercial offers.

 

 Payment terms 

 

 No payment will be requested up to 15 days before your arrival for all reservations made  as part of our "NO STRESS" offer.

 The client must have paid for their entire reservation no later than 15 days before the start of their holiday. For reservations made less than 15 days before their arrival date, full payment must be made at the time of booking. Any reservation not paid in full, 15 days before the arrival date will be considered canceled by the client.

 

 Cancellation and modifications 

 

 The Customer can modify his stay (dates, type of accommodation or pitches) by email or by telephone no later than 15 days before the start of the stay, subject to availability.  If no change has been requested 15 days before the arrival date, the customer must comply with the reservation and initial booking conditions.

 

 Any request to increase the length of stay will be made according to availability and in accordance to the rates in force.

 Any stay interrupted or abbreviated (late arrival, early departure) by the Customer cannot be refunded. 

 

 In case of cancellation of your reservation due to the closure of the campsite linked to COVID-19, the reservation will be canceled. These cancellations cannot however give rise to the payment of additional compensation.  If the customer has paid a deposit or for their entire reservation, a Voucher will be issued in accordance with the government rules and regulations.   In case of cancellation of your reservation by the campsite for any other reason than the closure linked to Covid-19, the sums paid by the customer will be fully reimbursed.  These cancellations cannot however give rise to the payment of additional compensation. 

 

 The customer can cancel their reservation up to 15 days before the date of arrival at the campsite.  Between 14 days before the arrival date and the arrival date, no refund will be made on the sums paid for their reservation.  The customer can subscribe to a cancellation guarantee, so the sums paid are covered by the guarantee according to the general cancellation conditions.