CGV

General sales conditions

Pitches:

The basic rate includes the pitch for a tent, caravan or camper van and a vehicle, the number of people (according to period - see price lists) and access to toilet facilities and the reception infrastructure.

 

Rented accommodations:

Our rented accommodation is fully equipped. The basis rate, including the maximum number of people, is variable according to the type of accommodations (see price lists).

 

How to book?

Fill-in the reservation form and return it back to the Domaine de l'Eglantière, enclosing the following deposits:

Pitches and rented accommodation: 25% of the total amount of the stay + 30€ for reservation fees.

At reception of your completed and signed reservation form, accompanied by your deposit, we will send you a booking confirmation, depending on the places available.

Should we be unable to satisfy your requirements, your deposit will be returned to you.

The location number is given as an information only and can be modified according to exploitation needs.

 

Payment of the stay:

French cheques, postal orders (national or international), holiday cheques, credit cards or cash.

Pitch: the balance must be paid on the day of your arrival or at the latest the day before your departure.

Rented accommodation: the balance must be paid at the latest 1 month before the first day of rental. A lack of payment of the balance within this delay will result in the cancellation of your booking.

 

Arrival and departure times:

For rentals: arrival time - from 4 p.m., departure time - before 10 a.m.

For pitches: arrival time - from 2 p.m., departure time - before 12 noon.

Exceeding these hours, an extra night will be invoiced. In case of a late arrival or early departure, the rented period will be invoiced. If you do not come, and after 24 hours without any news from you in writing, we will repossess the disposal of your pitch or rented accommodation without reimbursing the deposit or booking fees.

 

Tourist tax: the tourist tax is € 0.30 per day and per adult (over 18).

 

Rules:

All clients are bound to conform to the rules of the Domaine de l’Eglantière. Access to the Domaine is subject to presentation of a valid naturist licence. Our establishment being approved by the French Naturism Federation, we reserve the right to refuse or exclude any person of whom the behavior is not in accordance with naturist criteria.

 

Animals:

Le Domaine de l'Eglantière accepts animals (see price lists). We accept only one animal in the accommodation. You must present the vaccination record of the domestic animal. The anti-rabies vaccination and a tattoo are mandatory.

 

Guarantee:

For rented accommodation: a guarantee of 200€ will be requested on your arrival. This guarantee will be returned to you at the end of your stay or sent to you after your departure, after deduction of eventual expenses for repairs and / or the value of missing or deteriorated equipment. A basis rate will be retained if the rented accommodation has not been cleaned before your departure (see price lists).

 

Cancellation period:

Pursuant to Article L.121-20-4 of the Consumer Code, all of the services and services offered on this Site are not subject to the right of withdrawal provided for in Articles L. 121-20 et seq. of the consumer code.

Consequently, the accommodation and leisure services ordered on the Site are exclusively subject to the attached cancellation conditions.

 

Cancellation:

All reservations with an outstanding balance will be cancelled in accordance with the general sales conditions. In all cases of cancellation, the following will be retained or owed : reservation fees, an amount equal to 25% of the total cost of the stay if you cancel more than 16 days before the reserved date of arrival, the total amount of your stay if you cancel less than 16 days before the reserved date of arrival or if you do not show on that date .

For cancellations for which the administration of the Domaine de l’Eglantière is responsible, except for force majeure, the client will obtain the reimbursement of all sums paid. Your contract offers a cancellation guarantee which allows you to obtain the reimbursement of expenses incurred due to cancellation of your stay or an early departure. This depends on certain exceptional conditions (illness, accident...), and confirmation in writing and the necessary proof in support of the condition are required subject to the respect of contractual obligations. In all cases, the naturist cards and the reservation fees are not reimbursed.

 

Insurance:

All clients are responsible for their own insurance. The Domaine de l'Eglantière (SARL NAT SUD) declines all responsibility in case of theft, fire or bad weather...and in case of accidents relating to the civil responsibility of the client. The customer releases the Domaine's civil liability in the event of damage due to falling branches, bad weather, natural disasters, theft by break-in, broken glass, etc.

 

Jurisdiction:

The description of the installations provided in this catalog is the sole responsibility of the owners or managers. Photos and texts are not contractual. In the event of a dispute, the Tribunal d'Instance or de Grande Instance of the headquarters of the Domaine de l'Eglantière (SARL NAT SUD) will have sole jurisdiction.

 

In the event of a dispute:

Mediation of consumer disputes: In accordance with the provisions of the Consumer Code concerning "the process of mediation of consumer disputes", the customer has the right to use the mediation service offered by the Domaine de the Eglantière. The “consumer law” mediator thus proposed is MEDICYS. This mediation system can be reached by: electronic means: www.medicys.fr or by post: MEDICYS Center for mediation and amicable settlement of judicial officers 73, Boulevard de Clichy 75009 Paris »